To place an order, browse products, add them to your cart, and proceed to checkout by clicking the basket icon in your top right corner, where you will provide shipping and payment details.
We accept all major credit and debit cards, processed securely through Stripe. Your card details are handled by Stripe and are never stored on our servers.
Yes. All payments are processed securely through Stripe, a globally trusted payment provider. Your card details are entered on a secure, encrypted form and are never stored on our servers.
Home delivery within the UAE is a flat delivery fee, and the exact amount is always shown at checkout before you pay. You can also choose FREE pickup from our central pickup location — the address is provided in your confirmation email. See our Shipping & Delivery Policy for full details.
After placing an order, you will receive regular email updates letting you know the status of your order and expected delivery.
We do not yet offer self-service cancellations. If you need to cancel or change an order, please contact us as soon as possible — we will do our best to help, provided your order has not already been dispatched.
Items are generally sold as final sale, but if your order arrives damaged, faulty, or not as described, you can raise a claim within 7 days of delivery. See our Return Policy page for the full process.
If your order arrives damaged, faulty, or not as described, please contact us within 7 days of delivery with your order reference and a few clear photos. We will review your claim and work with you and the seller to put it right. See our Return Policy for the full process.
If your order has not arrived within the estimated delivery window, please get in touch and we will look into it with our delivery partner. If a delivery attempt fails — for example, an incorrect address or no one available to receive it — we will contact you to arrange redelivery or a refund where applicable.
Currently, we only ship within the UAE.
You can sell on BlipCommerce too. Open the "Become a seller" page from the profile menu (top right), then register on the seller portal — or, if you already have a BlipCommerce account, sign in there with your existing login (email/password or Google) to add seller access. Next, complete the onboarding application with your business details and verification documents. Once our team approves your application, you can list products and manage orders from your seller dashboard.