Return Policy

Last updated June 22, 2026


This Return Policy explains how BLIP SERVICES AND COMMERCE (doing business as BlipCommerce) ("Company," "we," "us," and "our") handles returns, refund requests and claims after you order from our website at https://blipcommerce.com ("Website"). We want you to shop with confidence, so please read the sections below so you know what to expect if something isn't right with your order.


Our approach

Items are generally sold as final sale, which means we don't offer returns or refunds simply for a change of mind. However, if your order arrives damaged, faulty, or not as described, we will review your claim and work with you and the seller to put things right.


Return window

If there is a problem with your order, please contact us within 7 days of delivery. Claims raised after this window may not be eligible for review, so please get in touch as soon as you notice an issue.


How to raise a claim

To help us resolve your claim quickly, please email us at blipcommerce@gmail.com within the return window above and include:

  • Your order reference number;
  • A short description of the problem; and
  • Clear photos or video showing the issue (for example, damage or an incorrect item).

We may ask a few follow-up questions or request additional evidence so we can fully understand what happened.


Refunds

Once we receive your claim, we'll review the evidence and aim to respond promptly. Where a claim is supported by reasonable evidence, we will work with you on a suitable outcome — this may be a replacement or a partial refund of up to 50% of the item price, depending on the circumstances of the order. Outcomes are assessed case by case and granted at our discretion. Any approved refund is issued to your original payment method.


Questions

If you have any questions about this return policy or need help with an order, please contact us at:
blipcommerce@gmail.com
+248 2580699